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Susan McIntosh 
Agile Coach

Susan seeks to make people awesome, by building environments where trust and respect are foundational, and all individuals can add their voice to create the best possible solution for the customer.

Susan has worked in the tech industry for over 20 years, first as a developer, then as an agile coach, and manager, leading teams and helping organizations build collaborative, high-performing cultures. With additional experience in education and linguistics, she knows how important it is to communicate well, not just with the words we use, but also with the feelings and emotions we convey.

Her strengths in coaching, conflict resolution, and workshop facilitation unlock organizational opportunities by building skills in transparency, collaboration, and communication.

Connect with Susan on LinkedIn.

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Susan shares her insights and experience on podcasts and at conferences and events:

* Scrum Master Toolbox Podcast 2017  

* Agile DC 2023 - Leadership, Communication and Psychological Safety

Agile Denver Meetup March 2024 - Seven drivers of Team Effectiveness in Your Team Agreements

* Mile High Agile May 2024 - Baking the Perfect Retrospective, a recipe for Team Success

Susan writes news items and articles about agility, culture, and diversity for InfoQ and QCon.  She also contributes to Agile Denver, Scaled Agile and the Scrum Alliance organizations.

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